Ebay threat....

Will I'm selling off all my rlc castings and other items to make room for some htf castings and at the same time getting the funding. Any way all myauctions completed a few hours ago and checking my mail this is what a buyer with a score of 51 said...<br><br><font face="Arial" size="2">[ I just bought two items from you. Can combine the shipping? Otherwise I am paying $0.00 for both cars.]<br></font><br>I have no problem combining shipping, but I don't like the way this came about. This buyer is threatening me with non payment after the fact that he shouldhave contacted me before he bid and of course I'd combine shipping.. What I'm asking is what would you do? combine shipping and block him/her frombidding my auctions, refuse and report him/her for non payment?<br>

I would send him a reply asking him to restate his inquiry. What a fun place, the bay can be... After that exercise, cancel the sale and be done with him/her.

"Dear Sir;<br><br>While I appreciate your winning bids and your desire to have me combine the shipping,<br>which I would have anyway, I want you to know with all due respect that as a bidder,<br>it is you who must read, understand and agree to <em><strong>my</strong></em> terms as a seller<br><em><strong>before</strong></em> placing a binding and potentially winning bid.<br>It is not your place as a bidder / buyer to <u>ever</u> dictate terms or issue ultimatums to your seller.<br>Your e-mail to me came across as unnecessarily confrontational, especially since you asked<br>a fair question (one better asked before placing a bid) about combining shipping costs,<br>however, in the same e-mail, without waiting for a reply, you issue a threat.<br>This is neither appropriate nor acceptable. Before we go on from here,<br>I want to know if you understand this, if you can see why your e-mail concerns me. Do you?<br>I await your reply. Respectfully, ________________"

While I really like Greg's wording, I would probably just combine the shipping and expect him/her to pay. Say for example, if it would cost $4.95 to shipeach car. I would combine shipping as ordered by the buyer for a shipping total of $9.89 and be done with it.<br><br>There....It's combined.<img src="http://redlinesonlinemessageboard.yuku.com/domain/bypass/images/tongue02.gif" alt="image">

I would also agree to combine (as I would anyways) but with a note that threats are unbecoming.<br><br>"I'm sorry if you have had bad experience in the past with sellers who won't combine shipping but the way to handle that isn't withthreatening<br>everyone with non payment".

What a jerk. If it were me, I'd tell him to take a hike. But that's just me being impulsive.<br><br>Although sellers can no longer leave negative feedback (I'm not even a seller and I see this as stupid), non-payment is a serious violation of eBay policyand will result in a strike.<br><br>Greg's email template may work with normal people, but not with idiots. Jamie's suggestion may work better. An example: <span style="font-weight: bold;">"Perhaps you could restate your inquiry using the word 'please.' A little politeness goes a long way and nobody likes to bethreatened. Thank you."</span><br><br>Hopefully this will make him realize what a jerk he was being and the transaction can be concluded from there.

I would just combine the shipping, and have done with it.<br>The buyer/customer is always right..........even though they can be total<br>a$$holes.<br>

<blockquote> <strong class="quote-title">FabFaux wrote:</strong> <hr> I would just combine the shipping, and have done with it. <br> The buyer/customer is always right..........even though they can be total <br> a$$holes. <br></blockquote><br>I hope you don't mind if I rewrite your statement.<br><br>The <span style="font-weight: bold;">paying</span> buyer/customer is always right...........<span style="text-decoration: line-through;">even thoughthey</span> <span style="text-decoration: line-through;">can be</span> <span style="font-weight: bold;">all the others are</span> total<br>a$$holes.<br><br><img src="http://www.ezboard.com/image/posticons/pi_evilsmile.gif" alt="image"><br><br><br>

<br><img src="http://forums.gottadeal.com/images/smilies/new/gdyeahthat.gif" alt="image"><p><br></p>

<blockquote> <strong class="quote-title">rhuprect wrote:</strong> <hr><blockquote> <strong class="quote-title">FabFaux wrote:</strong> <hr> I would just combine the shipping, and have done with it. <br> The buyer/customer is always right..........even though they can be total <br> a$$holes. <br></blockquote> <br> I hope you don't mind if I rewrite your statement. <br><br> The <span style="font-weight: bold;">paying</span> buyer/customer is always right...........<span style="text-decoration: line-through;">even though they</span> <span style="text-decoration: line-through;">can be</span> <span style="font-weight: bold;">all the others are</span> total <br> a$$holes. <br><br><img src="http://www.ezboard.com/image/posticons/pi_evilsmile.gif" alt="image"><br><br><br></blockquote><font style="color: rgb(0, 0, 255);" size="4">LOL! That's better. I worked in retail for several years before becoming self employed. I couldnever go back to it. I never had a clue that ADULTS could be so rude and immature. There's something very wrong with the phrase "the customer isalways right". We're all human beings and should be treated equally. Customers are no better than sellers. I go out of my way to be polite and patientwhen I'm out shopping because I know what those poor people have to deal with on daily basis.<br><br><br>~Karen</font><br>